110% Low Price Guarantee

Our LOW PRICE GUARANTEE is simple. If you find a lower advertised price within 10 days of purchase, we will refund 110% of the difference. If you have not purchased yet, we will BEAT any published price for the same new item.

Purchase from us with confidence knowing you are buying at the best price, and receiving the service and support you deserve.

Free Shipping Details

Safe Shipping Guarantee

The Medi-Healthcare Safe Shopping Guarantee protects you while you shop at Medi-Healthcare, so that you never have to worry about credit card safety.

We guarantee that every transaction you make at Medi-Healthcare will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at www.medi-Healthcare.com

1. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Medi-Healthcare will cover the entire liability for you, up to the full $50.00. Medi-Healthcare will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Medi-Healthcare while using our online payment services.

2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Medicare Billing for Wheelchairs & More

Medi-Healthcare Inc. is an authorized Medicare provider, and we are happy to assist you in obtaining reimbursement from Medicare for any eligible item(s).

Medicare normally pays 80% of an allowable amount, which varies by state and product category. Please call Medi-Healthcare customer service at 1-800-741-1511 to determine the allowable amounts for any of the item(s) you are purchasing.

Medi-Healthcare is only able to process claims for customers that have non-HMO Medicare as their primary coverage. An HMO is a secondary company whose services have been enlisted to manage your Medicare coverage and benefits. Medi-Healthcare will verify your coverage and eligibility before processing your order.

Medicare courtesy billing for Scooters, Lift Chairs, Walkers and Cushions:
For most items, including most scooters, cushions, lift chairs, and walkers Medi-Healthcare provides what is known as "courtesy billing", also called "non-assigned" billing. Courtesy billing means you purchase the equipment from Medi-Healthcare, and Medi-Healthcare handles all of the paperwork to submit a claim to Medicare on your behalf. This includes any paperwork needed from your physician. If Medicare approves your claim, Medicare will reimburse you directly.

Lift Chairs
For lift chairs, Medicare will only cover the seat lift mechanism, but not the actual chair itself. The reimbursement amount is roughly $300 depending on the state in which the patient is located. A lift chair would be considered medically necessary if all of the following coverage criteria are met:

• The patient must have severe arthritis of the hip or knee, or have a severe neuromuscular disease.
• The seat lift mechanism must be a part of the physician’s course of treatment and be prescribed to effect improvement, or arrest or retard deterioration in the patient’s condition.
• The patient must be completely incapable of standing up from a regular armchair or any chair in their home.
Once standing, the patient must have the ability to walk.
• By Medicare standards, the fact that a patient has difficulty or is even incapable of getting up from a chair, particularly a low chair, is not sufficient justification for a seat lift mechanism. Almost all patients who are capable of ambulating can get out of an ordinary chair, if the seat height is appropriate and the chair has arms. Medicare requires that the physician ordering the seat lift mechanism must be the attending physician or a consulting physician for the disease or condition resulting in the need for a seat lift.

For wheelchair cushions, Medicare requires that Medi-Healthcare submit the manufacturer, the model, and the date of purchase of the wheelchair. Please send in this information along with the prescription.

For many power wheelchairs and scooters, Medi-Healthcare provides what is called "assigned billing", where Medi-Healthcare can handle all of the paperwork with your physician, provide the requested equipment and then bill Medicare and a secondary insurer if applicable. You would only pay the co-pay and any annual deductible you may have (with secondary insurance). Medicare will reimburse Medi-Healthcare directly for the power wheelchair or scooter, and you may have little to no out-of-pocket cost. Please call our customer service department at 1-800-741-1511 and talk to a Medicare specialist about purchasing a power wheelchair and billing Medicare. Our specialists will determine over the phone if you may be eligible, and can help you to select the power chair or scooter that is right for you.

(new procedures implemented by Medicare on 10/25/2005)
If you are purchasing a scooter or a power wheelchair you will speak with a Medi-Healthcare customer service team member regarding your specific circumstances and to gather information regarding eligibility. The process involves these simple steps:
Step 1. Call 1-800-741-1511 and ask to talk to a Medi-Healthcare Medicare Specialist. Our specialist will ask you a series of questions to help determine if a scooter or power wheelchair will meet your needs and if you may be eligible for Medicare coverage. We will also ask you some basic questions about your home to determine what time of mobility equipment can be used safely inside the home.
Step 2. The next step is a visit with your physician. Medi-Healthcare will e-mail, fax or mail you a packet to take with you when your visit your physician.
Step 3. Your physician will perform an assessment to determine your power mobility needs, and if appropriate, will write a prescription and make appropriate notes in your chart. If the doctor does not feel comfortable completing the assessment, they may refer you to an occupational or physical therapist. If a therapist completes the evaluation a copy will be provided to your physician to place in your chart.
Step 4. The physician will mail or fax the prescription, along with supporting assessment forms and chart notes, to Medi-Healthcare This information MUST be received by Medi-Healthcare within 30 days of when your prescription and assessment are complete. We will also ask you to email, fax, or mail us a copy of your Medicare card.
Step 5. A Medi-Healthcare Medicare expert will review the paperwork for accuracy and completeness. Within three business day of when your paperwork is received, our Medicare specialists will contact you to further discuss your prescription and information. If the information meets Medicare's coverage criteria Medi-Healthcare will collect the co-pay and deliver your scooter or power wheelchair as soon as possible, usually within 5 business days.

Insurance Billing at Medi-Healthcare

Medi-Healthcare is a contracted medical equipment provider for many insurance companies, and we are happy to assist you in obtaining reimbursement from your insurance company for any eligible item(s).

Coverage terms are different for each insurance company, and Medi-Healthcare will check with your insurance company to see if the item you need will be covered. (see What to Expect). For many insurance companies, Medi-Healthcare will be an "out of network" provider. However, Medi-Healthcare prices are so much lower than the "in network" providers that it is almost always less expensive for you to work with Medi-Healthcare.

In most cases, Medi-Healthcare can obtain a pre-authorization from your insurance company so you know your level of reimbursement before you pay for you order. Some insurance carriers will actually guarantee payment directly to Medi-Healthcare, eliminating any up-front payments from you, except possibly your co-pay.

Medi-Healthcare is only able to process claims for customers who do not have an HMO as their primary coverage. Medi-Healthcare will verify your coverage and eligibility before processing your order.

What to expect
If you place on order online, and indicate you would like Medi-Healthcare to bill your insurance company, you will receive a call from a Medi-Healthcare customer service team member to discuss your specific circumstances and gather information regarding eligibility. If you place the order with our customer service team over the phone (1-800-741-1511), the customer service representative will take your order, then transfer you to our billing department to begin the billing process. Either way, the process involves these simple steps:
Step 1. Medi-Healthcare will collect the following information:

• Insurance Company Name
• Insured’s Name and ID# or Subscriber#
• Group#
• Date of Birth (both the insured and the patient, if different)
• Insurance Company Member Services Phone #
• Insurance Company Claims Mailing Address